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| | ... and you are able to get on the internet but you are having technical issues, click on the "Request for Support" link. | |
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| | ... then click on the "Request for Support" link. If your computer is not running and you are reading this, then you are using a different computer. Be sure to enter information about the computer that you are having problems with on the request form.
You may also submit a written request and put it in the sleeve on the door of the Tech Room (#22). | |
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| | If you are having trouble with your computer or a program running on the computer, please submit a request for support. Our goal is to reply to all requests within 24 hours. | |
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| | It is important that you read the Computer and Internet Policy for the school and follow the guidelines. Your login and password are very important and help to maintain the security and safe storage of your schoolwork. Do not share this information with other students.
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| | Before logging in for the first time, follow the directions below for creating your own password.
Here are guidelines to follow for creating your own password:
Your new password must be a combination of letters and numbers (alpha-numeric). It is required that at least one letter be capitalized. The new password must be at least six characters long. You may not use your login as part of your password. Do not make your password any longer than necessary as over time it will become burdensome to logon.
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| | Your login name is a combination of the first letter of your first name and your last name. So if your name were Terry Smith, your login name would be" tsmith". The first time you log onto the network, you will be asked to enter your login name and a password. You will see a message that looks like an error message, but it is a message telling you that you will need to change your password. The first time you log on, use the password "Abcd1234". This password is case sensitive. You will be required to change this password to the one you created.
Staff, faculty and students have access to email accounts through the Genoa-Hugo School District. Use of personal email accounts like yahoo or gmail, will not be allowed. School email is accessible via the internet. To get to school email and your account type in the address: www.outlook.com . This will take you to a login page. Type in your username@genoahugo.org, then your temporary password. You will be required to change the temporary password to a password you have chosen. | |
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